Clarity... candle

COLLECT IN STORE

You are welcome to collect in store from our Leicester shop.

SELECT 'PICK UP' ON THE SHIPPING PAGE OF THE CHECKOUT.

In-Haus,8 Allandale Rd, Stoneygate, Leicester, LE22DA.

You will be contacted for a collection time.

WHEN WILL MY ITEM BE SHIPPED?

We will try to ship orders  within 1-3 working days.
For urgent orders or questions, please contact info@cupsetc.com, we will always try to help you the best we can!

WHAT WILL MY DELIVERY COST?

FREE SHIPPING IN THE UK ON ALL ORDERS OVER £50!

We always try to keep delivery costs as low as possible. Parcels are sent via Royal mail standard delivery service. You will find the details at your checkout. For International delivery please email info@inhausle2.com for a quote but as an estimation:

When ordering multiple products, your package will be heavier and bigger, and therefore shipping costs may be higher. The right shipping method and price will automatically be calculated for you when you place your webshop order.

HOW CAN I RETURN AN ITEM?

If you are not satisfied with your purchase, please return the item within 15 days after the original shipping date. Items returned must be unused and in perfect condition.

The items are your responsibility, until the moment we receive them back at the store. We can’t refund damaged or used products.

We will send you an email to confirm your return has been received and refund processed. Your refund will be credited back via the original method of payment. Please allow up to 3-5 working days for your refund to appear on your bank statement. Unfortunately we can not compensate your delivery costs. 

Returns address:

FAULTY/DAMAGED ITEMS?


Please check your items once they have arrived. Should you receive a faulty/damaged item please email us at info@inhausle2.com, stating your order number and the nature of the fault. After you've received confirmation, please send the item back. When the item is faulty or damaged return postage is free.